Our meal prep services are committed to providing high-quality, fresh meals while taking allergen concerns seriously. However, please note that our meals are prepared in a shared kitchen environment. Although we make every effort to prevent cross-contact, we cannot guarantee that any of our meals are completely free of allergens.

Detailed ingredient lists are available for each meal on our website, and we encourage customers with food allergies or sensitivities to review these lists carefully before ordering. If you have a food allergy or sensitivity, please consult with your healthcare provider regarding your specific dietary needs. It is your responsibility to ensure that our meals meet your personal allergen requirements.

If you have any questions or need further clarification about allergens in our meals, please do not hesitate to contact our customer service team. By placing an order with us, you acknowledge and accept these terms regarding allergen information and cross-contact risks. This disclaimer is provided in compliance with applicable local food safety regulations in Vancouver, BC.

What is Freshify Life?

We’re a meal prep company that delivers fresh, chef-crafted meals straight to your door. Our goal is to make healthy eating convenient, delicious, and stress-free.

How does it work?

Simply choose your meals from our weekly rotating menu, select your delivery schedule, and we’ll handle the rest! Meals arrive fresh and ready to heat and eat.

Are your meals fresh or frozen?

All our meals are made fresh and delivered the same day to preserve taste and quality. We never freeze our meals unless requested.

How long do the meals last?

Meals stay fresh for up to 5 days in the refrigerator. Each meal comes labeled with a “best by” date for your convenience.

Can I customize my meals?

Yes! We offer customizable options for certain meals and accommodate most dietary preferences including vegan, gluten-free, and low-calorie.

What if I have food allergies?

We take food allergies seriously. All ingredients are listed for each meal, but we prepare our meals in a kitchen with other dishes being prepared that may have allergens in them, so we cannot guarantee they are free from cross-contamination.

Do you offer subscription plans?

Yes, we offer both one-time orders and flexible subscription plans. You can pause, skip, or cancel at any time.

Where do you deliver?

Currently, delivery areas for Western Meals and Chinese Meals are:

  • Sunday: Vancouver, South Burnaby, Richmond, South Delta
  • Monday: West Vancouver, North Vancouver, North Burnaby
  • Tuesday: White Rock, Surrey, North Delta

When will my meals be delivered?

Deliveries are made on Sundays for Vancouver. You’ll receive a notification when your meals are on the way.

How do I heat the meals?

Meals can be heated in the microwave in 2–3 minutes or transferred to an oven-safe dish for reheating. Instructions are included on the label.

Is there a minimum order?

Yes, there is a 3-pack meal minimum per order to ensure freshness and efficiency.

What’s your refund or satisfaction policy?

We want you to love every meal. If there’s an issue, contact us within 24 hours and we’ll make it right.

How do I contact customer support?

You can reach them at connect@freshify.com or 183-Freshify, or use the contact form on their website.

Gala icon set image/svg+xml Gala icon set https://github.com/sisyphusion/gala-icons Jake Wells

By placing an order with us, you acknowledge and accept these terms regarding allergen information and cross-contact risks.

This disclaimer is provided in compliance with local food safety regulations in Vancouver, BC.

Gala icon set image/svg+xml Gala icon set https://github.com/sisyphusion/gala-icons Jake Wells

By placing an order with us, you acknowledge and accept these terms regarding allergen information and cross-contact risks.

This disclaimer is provided in compliance with local food safety regulations in Vancouver, BC.