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We're here to help.
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Mailing Address
2993 West 41st Avenue Vancouver BC V6N 3C8
Retail FAQs
What is Freshify Life?
We’re a meal prep company that delivers fresh, chef-crafted meals straight to your door. Our goal is to make healthy eating convenient, delicious, and stress-free.
What products does Freshify Life offer?
Freshify Life offers a variety of fresh drinks and blends, wholesome vegan meals, fresh-cut produce, and other healthy food options made for everyday wellness.
Are Freshify Life and products vegan?
Yes, our menu features a wide selection of plant-based and vegan options, including vegan bowls, biryani, wraps, noodles, lasagna, and more.
Do you offer fresh-cut fruits and vegetables?
Yes! We offer fresh-cut produce prepared for convenience, making it easier to enjoy fresh and nutritious ingredients at home or on the go.
Can businesses place wholesale orders with Freshify Life?
Yes. We offer wholesale options for businesses looking to purchase Freshify Life products in larger quantities. Please contact us for wholesale details and ordering information
How can I place an order?
You can browse our online menu, choose your favorite products, add them to your cart, and complete your order directly through our website.
How does it work?
Simply choose your meals from our weekly rotating menu, select your delivery schedule, and we’ll handle the rest! Meals arrive fresh and ready to heat and eat.
Are your meals fresh or frozen?
All our meals are made fresh and delivered the same day to preserve taste and quality. We never freeze our meals unless requested.
How long do the meals last?
Meals stay fresh for up to 5 days in the refrigerator. Each meal comes labeled with a “best by” date for your convenience.
Can I customize my meals?
Yes! We offer customizable options for certain meals and accommodate most dietary preferences including vegan, gluten-free, and low-calorie.
What if I have food allergies?
We take food allergies seriously. All ingredients are listed for each meal, but we prepare our meals in a kitchen with other dishes being prepared that may have allergens in them, so we cannot guarantee they are free from cross-contamination.
Do you offer subscription plans?
Yes, we offer both one-time orders and flexible subscription plans. You can pause, skip, or cancel at any time.
Where do you deliver?
Currently our delivery areas for Western Meals and Chinese Meals as below
Sunday - Vancouver, South Burnaby, Richmond, South Delta
Monday - West Vancouver, North Vancouver, North Burnaby
Tuesday - White Rock, Surrey, North Delta.
Each area has designated days.
When will my meals be delivered?
Deliveries are made on Sundays for Vancouver. You’ll receive a notification when your meals are on the way.
How do I heat the meals?
Meals can be heated in the microwave in 2–3 minutes or transferred to an oven-safe dish for reheating. Instructions are included on the label.
Is there a minimum order?
Yes, we have a 3 Pack-meal minimum per order to ensure freshness and efficiency.
What’s your refund or satisfaction policy?
We want you to love every meal. If there’s an issue, contact us within 24 hours and we’ll make it right.
How do I contact customer support?
You can reach us at fresh@freshifymeals.com or 183- Freshify, or use the contact form on our website. We’re happy to help!